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Friday, February 28th, 2014 3:09 am

The Many Effects of Sleep Deprivation 95% of us need more than 7-8 hours of sleep PER night.   This is scary stuff……     Sleep deprivation in our Veterinary industry is RIFE. I know of very few Veterinarians who consistently get enough sleep – hence this article today.  ...



Tuesday, January 21st, 2014 7:52 am

Capturing Missed Charges     Even more than getting Practice Costs under control, capturing Missed Charges is the FASTST way to practice profitability. Capture all missed charges. 80% of all practices are missing10-15% of revenues by invoice non-intentional neglect. Most practice owners are shocked when a consultant like myself,...


Tuesday, January 7th, 2014 2:53 pm

The 7 Veterinary Business Things You Must Do To Have A Fantastic 2014   1. Newsletters, Blogs and Videos If you are not sending newsletter information to your database you’re just not serious about Veterinary business.  There are all sorts of inexpensive ways to make this happen. Many practice software...


Saturday, December 28th, 2013 11:33 am

Veterinary Staff – Motivation and Bonus Systems   One of the constant questions that I’m asked is about staff motivation and ‘bonus’ type schemes or systems. So I thought it appropriate to briefly mention them here.  Let’s be really blunt here.    Everything works – every bonus scheme, every employee benefit...


Saturday, December 28th, 2013 11:33 am

How and Why Your Receptionists Are Loosing You Big Bucks – EVERY day. (through no fault of their own!)   Every single day, your practice receives phone call after phone call after phone call.   And let’s be frank – every single call is an opportunity to help some one,...


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