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Monday, September 9th, 2013 7:33 pm

Would You Like To Increase Your Practice ‘Busyness’ AND Even Out Your Work-Flow?   Most practice owners and managers would utter a gleeful “Yes Please” – let’s discuss how. The solution to these two issues is that of ‘pre-booking’. To my mind there are two broad-brush areas where we...


Thursday, July 4th, 2013 10:28 pm

Pets Are Serious Business For Other Industries – But Veterinarians Still Don’t ‘Get It’   Pets are serious business. A recent American Pet Products Association report revealed that spending on pets hit a record $53 billion in 2012–a three-fold increase since 1994. Will we break another record this year?...


Friday, June 21st, 2013 1:51 am

Veterinarians ring me constantly: “Diederik, there are things in my life that I’d definitely like to change, but I’ve tried to make these sorts of changes before and they never last. I know from long experience that traditional (New Year's) resolutions aren't going to get me very far. Help...


Sunday, June 2nd, 2013 9:45 pm

  This article ties in with another article on Improving Your Cash-Flow. In that article we discussed the importance of minimising your debtor days (for more details read that article).   CHALLENGE: Trading Cash-Flow Launch a systemised debtor payment process Clients and cPROCESS – implement an automated trigger that will...


Monday, March 11th, 2013 4:04 am

  A well run senior program delivers fantastic benefits;   Preventative medicine for the clients that most want it for their pets Defraying of work seasonality Increased profitability   This is not a program which relies on a mail out to every pet that becomes senior to get them in...


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