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Saturday, December 28th, 2013 12:33 am

How and Why Your Receptionists Are Loosing You Big Bucks – EVERY day. (through no fault of their own!)   Every single day, your practice receives phone call after phone call after phone call.   And let’s be frank – every single call is an opportunity to help some one,...


Thursday, May 2nd, 2013 10:13 pm

  12 Secrets to Coach Your Team to Be Winners   1)   2)   3)   4)   5)   6)   7)   8)   9)   10) 11)12)


Monday, February 25th, 2013 12:07 am

  Receptionist Training Tips To Get the Most From Your Marketing Dollars!   Since you’re a subscriber to this newsletter I’ll assume that you are easily in the top 1% of veterinary practices in the country simply because you are actively seeking out and utilizing ways to more effectively market...


Thursday, February 9th, 2012 12:02 am

  The Front Office Is The Most Important Sales & Marketing Tool In Your Business     Here are a few brief notes and points about your reception area – the WINDOW to your Veterinary business. Enjoy….   I’d like to ask you to stop reading for a moment and...


Tuesday, December 21st, 2010 12:00 am

Every single day, your practice receives phone call after phone call after phone call. And let’s be frank – every single call is an opportunity to help some one, every single call is an opportunity to get a client or a new client to come in (and spend some money...


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