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Category: Communication

Posted on June 13, 2017June 23, 2019

This Vet really cares

Do you get lots of clients coming into your practice saying; “You guys REALLY care don’t you!”

Would you LIKE to get that sort of feedback? Continue reading “This Vet really cares”

Posted on May 18, 2017June 23, 2019

Do you ‘block’?

If you ‘block’, when you’re communicating with clients or workmates, then you could be considered to be;
less trustworthy
defensive
hiding something
nervous or insecure.

Continue reading “Do you ‘block’?”

Posted on May 18, 2017June 23, 2019

What can vets learn from King Arthur and the Knights of the Round Table?

You remember King Arthur, Guinevere, Sir Lancelot, Excalibur and the Knights of the Round Table don’t you Michele?
Aside from the ‘childhood’ lessons on morality and Right is Might, there is one other really POWERFUL lesson (about communicating with our clients) which we can learn.

Continue reading “What can vets learn from King Arthur and the Knights of the Round Table?”

Posted on May 18, 2017June 23, 2019

Build better trust and rapport more quickly with your veterinary clients

I’ve just wrapped up my 3 day workshop on marketing for veterinarians and what an amazing ‘go getter’ group of vets and practice managers that attended! Continue reading “Build better trust and rapport more quickly with your veterinary clients”

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